Navajo Tribal Utility Authority
  • 08-Aug-2018 to 20-Aug-2018 (MST)
  • EISD - Electric System Planning Dept.
  • Fort Defiance, AZ, USA
  • 18.28
  • Hourly
  • Full Time

Excellent Benefits


MINIMUM REQUIRED QUALIFICATIONS:

Associate's Degree or Equivalent.

2-3 years' experience in SAP project systems.

2-3 years' experience in comprehensive computerized systems.

Experience in Customer Service Management.

Experience in statistical work.

Proficient in MS Office Suite (Word, Excel, MS Access based databases, and PowerPoint).

Requires a Valid Driver's License (subject to motor vehicle review) .

 

JOB RESPONSIBILITIES AND PERFORMANCE OBJECTIVES:

Works with departments to determine workloads, personnel availability and resources required for performing capital, operational and maintenance work orders. Performs the notification to work order conversions and work orders settlements with the utility departments utilizing the SAP business software system.

Coordinates SAP notifications and work order activities and work/service orders of the Communication, Fiber, Data Center, Renewable Energy, AMI and SCADA departments.

Review notifications, and reports of attempted diversions, defective meters, and other faults within the utility systems. Coordinates the investigation and corrections with each appropriate department.

Assists with the development of planning requirements and timeframe estimations for maintenance work performed by Activity Groups.

Create and review weekly/monthly reports and schedule review summary to evaluate performance and offer suggestions to actions required for improving service and performance.

Provides excellent service and information on utility service orders to customers.

Distributes reports and statistical data to management, superintendents and foremen.

Communicates with supervisors to keep all lines of information flowing and notify departments of changes to work orders.

Performs other duties as assigned or requested.

 

Navajo Preference

Veteran Preference

This institutuion is an equal opportunity provider and employer.

Navajo Tribal Utility Authority
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